About
We’re looking for enthusiastic, friendly team players to join our Customer Service team at Cliff Lakes.
This is a varied, customer-facing role where you’ll be at the heart of the guest experience. Whether that’s welcoming visitors at reception or serving in our café. You’ll play a key role in delivering the high-quality service that helps create unforgettable family memories.
No two days are the same, and our operations run in all weather conditions, so you’ll need to be proactive, hands-on, and ready to get stuck in.
No prior experience is required — full training will be provided.
Candidates must be aged 16 or over. This role is ideal for students or those looking for flexible, seasonal work.
Pay & Contract
This role is offered on a casual, seasonal basis, with hours varying in line with operational demand.
We offer a competitive rate of £9.00 – £13.00 per hour, depending on age, experience, and qualifications. Opportunities for additional hours are available during peak periods.
Responsibilities
- Customer Service – Providing a friendly, welcoming experience for all guests and handling enquiries.
- Food & Beverage Service – Serving hot drinks, soft drinks, alcoholic beverages, and ice creams.
- Reception Duties – Assisting with bookings, check-ins, and general front-of-house tasks.
- Transaction Handling – Processing cash and card payments accurately.
- Maintaining Standards – Keeping work areas clean, tidy, and well-presented.
- Stock Management – Supporting stock takes and restocking as required.
- Daily Operations – Completing start-of-day and end-of-day procedures.
- Additional Duties – Supporting other departments as required across the site.
Working Hours
Our start-of-season training begins on Saturday 25th April 2026, ahead of opening day on Saturday 2nd May 2026, meaning you’ll hit the ground running from day one.
Most shifts will take place on weekends and during school holidays, with additional weekday shifts available towards the end of the summer term.
Shifts typically range from 4 to 10 hours, particularly during peak summer periods.
Benefits
- Discounts – up to 25% off food and beverage outlets
- Career Progression – Opportunities to move into Lifeguarding or specialist roles
- Parking – Free onsite staff parking
- Guest Perks – Complimentary ticket allowance for friends and family
- Activity Access – Free access to activities when not working
- Team Environment – Work as part of a fun, supportive team
